77aci Privacy Policy — How Your Information Is Kept Safe

Welcome to the Privacy Policy of 77aci (https://77aci.app). This document represents an important agreement between us and our users regarding how information is handled. This Privacy Policy applies to you whenever you use the 77aci website, mobile app, or any of our services.

We believe every user's data belongs to them. That's why 77aci is always transparent about what information we hold, why we hold it, and how it is used. Our Privacy Policy is written in plain language so that users in Bangladesh can easily understand it.

We collect various types of information during registration and use of 77aci services. Details are provided below:

• We only collect information that is strictly necessary — nothing more.
• A copy of your national ID or passport may be requested for identity verification.
• If you log in via a third party (e.g., social media), we may also collect information shared by that platform.

77aci uses the information it collects for the specific purposes outlined below. Data is never used for any unauthorized purpose:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To prevent fraud, money laundering, and other illegal activities.
• To deliver a personalized gaming experience tailored to your preferences.
• To inform you about promotional offers and bonuses (subject to your consent).
• To meet legal obligations and satisfy regulatory requirements.
• To improve platform security and overall performance.

77aci may share information with third parties in limited circumstances. This is never for commercial purposes — only to facilitate service delivery:

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to process transactions.
• Identity Verifier: Approved verification agencies review documents as part of the KYC process.
• Legal Authorities: Information may be disclosed to relevant authorities pursuant to court orders, investigations, or legal obligations.
• Technology Service Provider: Server hosting and analytics partners receive only the limited technical data necessary for their services.

77aci follows the highest industry standards to protect your data. Our security infrastructure is built on the following layers:

• 256-bit SSL/TLS: All data transfers are encrypted — no third party can intercept or read your information in transit.
• Two-Factor Authentication (2FA): Adds an extra layer of verification for logins and withdrawals.
• Firewall & IDS: Advanced firewall and intrusion detection systems to prevent unauthorized access.
• Regular Security Audits: Third-party security experts regularly audit and test our systems.
• Data Backup: All data is backed up regularly to prevent loss in the event of an unexpected incident.
• Access Control: Role-based access control — each staff member can only access the data required for their role.

77aci uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions, security, and core platform functionality.
• Performance Cookies: To analyze how users interact with and navigate the site.
• Functionality Cookies: To remember your language preferences and other settings.
• Marketing Cookies: To show you relevant promotions only with your consent.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

We do not retain your data longer than necessary. However, certain information must be kept for extended periods due to legal and regulatory obligations:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: minimum 5 years (legal requirement).
• General data after account closure: 3 years.
• Security logs: 12 months.

You have several important rights over your own data. 77aci respects and upholds these rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where no legal obligation requires it to be retained.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Object: You may opt out of marketing communications at any time.

To exercise these rights, please contact our support team. We generally respond within 30 business days.

77aci strictly does not serve users under the age of 18. Our Privacy Policy includes specific measures to protect the data of minors.

• We do not knowingly collect data from any minor.
• If a user is found to be under 18 years of age, their account will be suspended immediately.
• If you become aware of any such account, please notify our support team.

77aci may update this Privacy Policy as needed. You will be notified in advance of any significant changes.

• The effective date of the current policy is always displayed at the top of this page.
• For significant changes, you will be notified by email or in-app notification.
• Continued use of 77aci after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team will resolve your matter promptly.

For more detailed inquiries, please visit our FAQ Page View.